After we receive the request and verify your identity, you will receive confirmation. Read more about acceptable documents here. Equifax may allow you to unfreeze your credit over the phone without using a PIN, whereas TransUnion requires a PIN. If you are requesting to temporarily lift or permanently remove a security freeze via mail, you'll need to provide documents to validate your identity and address. Learn why Equifax needs your personal information and Social Security number when youre. Please download this form for instructions and mailing address. Why do you need my Social Security number and personal information when Im placing an order We ask for personal information, such as your Social Security number, during the order process to verify your identity and to locate your Equifax credit report. You'll also have the option to receive a one-time PIN by text message or answer questions based on information in your Equifax credit report for identity verification. You'll be required to give certain information to verify your identity. You can check the status of your security freeze through your myEquifax account as well. Online, by creating a myEquifax account.You can do this in one of the following ways: What is a Credit Freeze By freezing your credit, you prevent potential creditors from accessing your credit file, thereby preventing identity thieves from. If you want to convert your security freeze to a lock, you'll need to permanently remove the freeze. You can have a security freeze on your Equifax credit report or a lock, but not both.
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